Senior Service Engineer

Lynchburg, VA

Full Time

Experienced

CloudFit Software is looking for a qualified Senior Service Engineer that have the experience and passion to design, deploy, and operate customer solutions. These solutions include a combination of Commercial off-the-shelf, open-source, and cloud-native technologies. The job will involve learning new technologies, interacting with client stakeholders, and designing new or retrofitting old enclaves to meet the ever-evolving needs of our customers.

What would make you a good fit for this role? It’s easy - a passion for technology and a strong desire to help customers achieve their goals through service engineering!

Responsibilities:

Design cloud-native solutions using Azure and AWS technologies
Take accountability for past and future technical implementations, working to modernize and improve their capability to meet the customer's needs
Grow professional skill set regularly and quantifiably
Transform customer business requirements into definable technological architecture
Professional accountability on product feature area from requirement gathering through continued operations
Engage in company culture through active participation in regular meetings and customer reviews
Apply and Create company and industry best standards for software usage, system administration and design, security, and network management
Encourage and take accountability for reducing toil through automation
Support the customer via on-call rotations for production workloads when required
Adjust to the needs of the customer and project, while maintaining a culture of serving and gratitude
Travel to support customers in air-gapped environments

What makes you the perfect fit for this role:

Strong infrastructure-as-code (IAC) skillset, and ability to create, document, and explain Bicep templates to team members
Strong understanding of automation and DevOps principles, including familiarity with at least one tool, such as: Azure DevOps, GitLab, GitHub + Actions, Atlassian (Confluence/Jira), or similar.
Proven experience and understanding of Azure platform, including compute (IaaS, App Service, containers, etc.), network, and data storage options (storage accounts, database, messaging, etc.)
Experience with Kubernetes administration and app deployment, including concepts such as GitOps (via Flux, Argo, etc.), stateful sets, cluster networking, ingress controllers. Certified Kubernetes Administrator desirable, but not required.
Understanding of and ability to create, demonstrate and explain cloud architecture designs to both colleagues and customers based on industry best-practice guidance (e.g. Microsoft’s Cloud Adoption Framework or similar)
Understanding of and experience building enterprise cloud enclaves, including knowledge of hub/spoke networking, platform governance through Azure Policy, and least-privileges RBAC/IAM practices
Experience with administering Linux and Windows systems via CLI such as Bash and/or PowerShell
Understanding of source-code management tooling such as Git, as well as related concepts such as branching, merging, pull requests (PRs), etc.
Desire to mentor other engineers on the above

Some nice haves (but not required):

Technical certifications in Sec+, Azure, Cloud, Security, and DevOps

The salary range for this role is $125k - $175k + benefits, & perks.

Please note the national salary range listed in the job posting reflects the new hire salary range across levels and U.S. locations that would be applicable to the position. Final salary will be commensurate with the candidate’s final level and location. Also, the range represents salary only and does not include our total rewards package.

Current Federal Security Clearance or ability to obtain (US Citizenship required)  

*CloudFit participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S.

Don’t meet every single requirement? Studies show that women and people of color often hesitate to apply for jobs unless they meet every qualification listed. At CloudFit, we’re committed to creating a diverse, inclusive, and authentic workplace. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we still encourage you to apply! You might be the perfect fit for this position—or another one on our team.

CloudFit Benefits & Perks:  

CloudFit benefits are designed with wellness in mind, to support what matters the most: 
Physical Health: Medical, dental, vision insurance, & voluntary health options for you and your family! 
Mental Health: Talkspace, Calm, virtual therapy, counseling
Financial Wellness: 401(k), HSA, FSAs, Personal Financial Advisors  
3 Weeks of PTO, 15 Paid Company Holidays, 8 Giving Back Hours 
Wellness Program: reimbursement, gym discounts, health fairs, & more!
Recognition Program: Earn & give recognition, annual awards, celebrations

Career development for employees at every level is a priority at CloudFit. 

Certification Reimbursement 
User Friendly Career Development Tools & Resources

Check out CloudFit Candidate Portal for more information on roles, benefits, internships, and more!  

About This Opportunity

This role may be part of our proactive hiring process. While an immediate opening may not be available, we’re interviewing candidates to build relationships and identify strong fits for future opportunities as roles open.

Curious to learn more? Check out our Careers page to discover our hiring process and what life at CloudFit is like.

About CloudFit

CloudFit Software provides customers the ability to quickly iterate on the development of Cloud Solutions while optimizing security, networking, operations, and monitoring through an engineering mindset. At CloudFit, we instrument solutions that attempt to reduce the human element by applying automation and engineering to every aspect of a solution's lifecycle. CloudFit focuses on delivering managed scenarios that meet customer business needs. This allows us to provide core operational outcomes while integrating back with the customer’s existing operations teams. 

Please be aware many of our positions require the ability to obtain security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.  

CloudFit is committed to providing reasonable accommodations and support in our recruiting processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need accommodation, please contact the Talent Acquisition team at careers@cloudfitsoftware.com.  

CloudFit is an equal opportunities employer and welcomes applications from all sections of society, including veterans, and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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